post.jpg  Courier Delivery:

All Orders delivered for just €3.99 To anywhere in Ireland and Northern Ireland

How Long Will it Take? Next day when ordered before 2pm  (Note: 97% of Deliveries received prior to 2pm are delivered next day)

Black Friday, Peak Season delays are inevitable as our carrier volumes increase exponentially, please be advised that service can be disrupted as they work through the backlog but not to worry our team work very closely to minimise these delays

Please contact our team on 01 204 2749 for further information

Track and Trace - You will be kept informed via email and SMS when the item leaves our warehouse

Service - AnPost track and trace - We are a premium customer

Returns Policy:

To return an item you can

1. Print a Label at home using www.returnmyshopping.ie and bring the package to the Post Office - Cost €4.50

2. You can organise to return your purchase, all from your smartphone, by downloading the ReturnPal app (Collection or Bring to Post Office) - Cost €4.50


returns-returnpal.jpg 

In accordance with the Distance Selling legislation, we will accept goods returned within 14 days from date of delivery so long as they are returned in an unused new condition with the original packaging. Please note, it's the customer's responsibility to ensure the goods are returned safely to us. We process refunds daily. However please not that it can take up to 5 working days for the refund to show up on your statement due to the banks processing time.

Change or Cancel Orders:

Please contact our Customer Services team for advice on 01 2042749 between 8am and 4pm, Monday to Friday. Please be ready to quote your order number. If your order has already been despatched or delivered, then you'll need to follow our Returns procedure in the event of any unwanted products.

Other information

No right of cancellation, refund or return exists under the Consumer Protection (Distance Selling) Regulations 2000 once you have used your product, unless the product is defective and you are returning it for this reason.

*All postage costs associated with the exchange or refund of goods are incurred by customers returning from outside of Ireland. 

Returning Faulty Goods

If your parcel arrives damaged please either do not accept it or report it immediately. In the unlikely scenario that a parcel arrives damaged you must report this to us within 24 hours by phone or email so we can collect and resend.